ISS Adams has been awarded the prestigious ISO 9002:1994 Certificate in 1998. The certificate was successfully transited to ISO:9001:2000 in 2003.

This certificate does not only mean an achievement of collective effort, but also give a significant encouragement to our staff's devotion to their responsibilities.


Beside routine supervision conducted by our patrol team to prevent any discrepancy in violating our quality system. Another separate inspection unit formed by our audit team will carry out surprise audit to our posts in order to maintain the high quality of service from time to time.

Our Quality Objective
To minimize the number of customer complaint throughout the year through better customers' communication and internal staffs' teamwork.

Our Quality Policy
ISS Adams is committed to providing all-round protection to customers and offering professional and reliable services. We aim at achieving high level of satisfaction through:

Customer Oriented
Highly value on customers and always place them as our prior concern before any management decision

Communication 
Communicate with customers for understanding their expectations and designing for tailor-made service

Competence
Develop our staff with professional standard, knowledge and skills

Compliance
Achieve customer requirements and strive for exceeding their expectations

Continuous Improvement
Enhance our service standard through continuous review and improvement